Architectural Design Support
When a National Retailer needed advice on how to meet functionality needs, with aesthetic demand, they contacted our dedicated Architectural Design Support (ADS) team for assistance.
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Reducing Service Calls
Constant service calls and repairs are a drain on budgets. Our solution to reduce service calls includes an in depth analysis of records and calls, ethnographic research, and employment of our door expertise.
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Access Control
A well known national bank was looking for a solution to close off access after hours, while also meeting the strict design standards. After working closely with the customer, we decided the VistaGard—with some customized aspects— would be the best solution.
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Locking Issues
When 30% of a retailer's 10,000 grilles were experiencing locking issues, we knew there had to be a larger issue. Upon observation, we witnessed improper use of the locking mechanism, which led to the locks being damaged overtime. Realizing that other customers must be doing the same thing, we developed the Lock and Drop to prevent lock damage.
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Hood Damage
One of our largest customers was having considerable problems with door and hood damage from forklifts and other equipment. We observed their use of the door and determined a Rolling Door Protector (RDP) would absorb the impact damage, keeping the door intact, thus eliminating down time and saving money.
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Forklift and Pallet Jack Damage
A Big Box retailer contacted us after spending more than $500,000 per year on service calls for their Receiving Doors. We went to the location and observed the door use, and realized not only were they regularly damaging the doors with forklifts, they were operating damaged doors. We created a custom solution for them, the Heavy Duty Bottom Bar, and after installation, their service calls decreased by 75%!
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Energy Efficiency
A large national grocery chain received a directive from their Corporate Sustainability Group to reduce energy use in their stores by 15% over the course of the following three years. They contacted us to see if we had a product to assist in their environmental endeavor, and we suggested our new Thermiser Max Insulated Rolling Door.
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Preventive Maintenance Programs
A luxury retail chain customer was regularly having problems with their entryway, causing them to spend money on emergency service calls. After visiting the store, and interviewing the staff, we concluded they were not addressing minor door damage as it happened. We suggested a Preventative Maintenance Program to take a more proactive approach.
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Fire Door Drop Testing
When a global retailer with more than 3500 rolling fire doors needed a program to annually test the condition of the doors, we went above and beyond for them. Upon testing, we discovered a reoccurring issue that caused damage to the doors—leaving them inoperable. To mitigate the safety issue, we suggested the Rolling Door Protector (RDP).
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